Questions? We have answers
Answers to common questions about water damage, mold, remodeling, insurance and billing.
Locally owned · Serving Houston for over 7 years
Answered questions
Topics covered
Phone line always open
Inspection and estimate
General
We offer water damage restoration, mold remediation and home remodeling, including rebuilds after damage.
We serve Houston and cities within 50 miles, including Pasadena, Pearland, Sugar Land, Katy, The Woodlands and Spring.
We have served Houston homeowners for over seven years.
Yes. The inspection and written estimate cost $0, with no obligation to hire us.
Water Damage
We answer 24/7. As soon as you call, we are on our way.
It depends on how much water got in and which materials are wet. We keep drying until materials reach normal moisture levels.
Usually not. Drying equipment is loud but safe. For sewage cleanup, we advise you on the safest option.
It depends on the type of water and how long it sat. We save what we can and replace only what is damaged.
Mold
Small surface spots under 10 square feet on hard surfaces are often safe to clean. Larger areas, or mold inside walls, need professional containment.
Mold returns when moisture stays. We find and fix the source, so the problem stays gone.
Drying takes a day or two. Total time depends on the size of the area and the rebuild needed.
We cover all moldy areas and block them off from the rest of your home before we remove anything.
Remodeling
Timing depends on the size and scope of your project. Ask about timing when you call for your free estimate.
Drywall, LED lighting, flooring, electrical upgrades, painting and carpentry, including trim. We handle everything from demolition to the final touches.
Yes. Call (832) 202-8415 for a free, no-obligation estimate.
Insurance
Most policies cover sudden water damage such as burst pipes. Rising floodwater usually needs separate flood insurance.
Take photos and video of every wet area before you move anything. Then call your insurer and call us for an inspection.
Yes. Tell us your insurance company when you call and we will walk you through the next steps.
Billing
Cost depends on the size of the area and the work needed. Your free written estimate shows the price before any work starts.
No. The inspection and estimate are free. You decide what happens next.
Talk to a real person
Our team answers 24/7. Call, text or send a message and we will get back to you fast.
